Termos e Condições
BOOKINGS
SERVICE HOURS: 8AM - 10PM (7 DAYS A WEEK)
All bookings require a minimum of 2 hours' notice.
The full price of the treatment/s is charged at the time of booking.
All bookings must be confirmed before 8 pm.
All bookings must be made through Amarse and not directly with the service provider. Failure to comply will result in you being denied access to our platform.
DEPOSITS
A deposit of the total amount of the booking is taken at the time of booking. Deposits are non-refundable. Appointments can be transferred to another date, or a gift card can be issued with a 6 month expiry.
CANCELLATION POLICY
Cancellations/Reschedules can be made to your booking for free online 24/7 up to 48 hours before the appointment when you download our app. Bookings are non refundable. You can opt to reschedule or cancel. If you cancel you will receive a gift certificate via email within 2 working days of cancelling. The gift card has an expiry of 6 months.
Appointments cancelled with less than 24 hours' notice will unfortunately lose their deposit. In this case we would recommend gifting your treatment to a friend or family member.
Cancellations via email or WhatsApp are not accepted at weekends or outside of our phone line hours. Please note our telephone lines are open from 9.30am – 5pm Monday – Friday. Follow this link to download the app https://amarse.co/v2/app
ADDITIONAL FEES
You will be charged between €10 - €30 for parking and transportation costs. We prefer you to pay this charge in cash at the end of your treatment. (card payments will incur a €10 admin fee as a custom payment link will need to be created and sent to you)
A 20% surcharge will apply for all bookings during Public Holidays, Christmas Eve, Christmas Day, New Years Eve, New Years Day, Good Friday and Easter Sunday.
Bookings after 8pm will incur a 20% fee as a courtesy to our team.
If the Artist/Therapist is required to wait longer than 20 minutes your appointment may be shortened or forfeited.
ACCURACY OF INFORMATION AND AVAILABILITY OF THE PLATFORM
While we try to make sure that the Platform is accurate, up-to-date and free from bugs, we cannot promise that it will be. Furthermore, we cannot promise that the Platform will be fit or suitable for any purpose. Any reliance that you may place on the information on this Platform is at your own risk. We may suspend or terminate operation of the Platform at any time as we see fit. Any content is provided for your general information purposes only and to inform you about us and our services and other websites that may be of interest. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. While we try to make sure that the Platform is available for your use, we do not promise that the Platform is always available, nor do we promise uninterrupted use by you of the Platform.
HYPERLINKS & THIRD-PARTY SITES
The Platform may contain hyperlinks or references to third party websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third-party website does not mean that we endorse that third-party’s website, products or services. Your use of a third-party site may be governed by the terms and conditions of that third-party site.
DISCLAIMER
We provide the Platform Services only. We are not liable or responsible for fulfilment of any Booking, for the performance of the Therapist Services by any Therapist or for any acts or omissions of the independent Therapists during their provision of the Therapist Services including any damage they may cause to property. We do not guarantee or warrant, and we make no representation whatsoever regarding, the reliability, quality or suitability of the Therapists. Nothing contained on the Platform, or communicated via the Platform Services constitutes, or is meant to constitute, advice of any kind. We are not a health care provider, nor do we provide medical advice or medical treatment. References on the Platform to “Treatment” and “Therapy” do not refer to medical treatment or medical therapy. The information presented on the Platform is not intended to diagnose health problems or to take the place of professional medical care. Should you have a medical issue you should always consult with a qualified medical professional. We make no guarantee that the Platform or Platform Services are suitable for your intended use, error-free, timely, reliable, entirely secure, virus-free or available. We make no guarantee of particular results or outcomes by use of the Platform or Platform Services.
LIMITATION OF LIABILITY
By using the Platform or Platform Services, you agree to hold Amarse free from liability or responsibility for any damage that might arise out of the transaction between you and any Therapists. Amarse shall not be responsible for the conduct, whether online or offline, of any user of the Platform or Platform Services or any Therapists. We are not liable or responsible for any errors in, or failure to, provide Platform Services due to your error or failure to provide accurate and complete information. We do our best to keep disruptions to a minimum, however we may temporarily suspend the Platform and Platform Services from time to time. This may be due to maintenance, other administrative purposes or circumstances which are beyond our control including but not limited to acts of God, natural disasters, power failure, failure of any telecommunications or other data transmission system. We shall not be liable in these circumstances. To the maximum extent permitted by law, our liability shall be limited to the amount of Commission we receive in respect of a particular Booking. Use of this Platform and the Platform Services is on an “as-is” and “as available” basis. In no event shall we be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, loss of data, lost revenues, loss of goodwill, loss of anticipated saving or profits, or arising out of or in any way connected with the use or performance of the Platform, the Platform Services or Therapist Services, or with the delay or inability to use the Platform, Platform Services or Therapist Services, or with the provision of or failure to provide the Platform, Platform Services or Therapist Services. Nothing in these Terms will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in these Terms will exclude or limit our liability in respect of any: death or personal injury caused by the negligence of Amarse, fraud or fraudulent misrepresentation by Amarse, or any matter which it would be illegal or unlawful for Amarse to exclude or limit, or to attempt or purport to exclude or limit, its liability.
INDEMNITY
You agree to defend and indemnify us from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, that arise from or relate to your use or misuse of, or access to the Platform and/or Platform Services or otherwise from your violation of these Terms.